Like all major global businesses, BMW has well established global systems and processes. However local market nuances and requirements do not always find a perfect fit in a globally rolled out system. BMW had a need for a software solution which would fit their specific quality management processes, automating manual steps, testing, auditing, collecting assessments and consolidated reporting.
BMW chose Williams Technology due to our rapid software development framework and prebuilt Business Management System (BMS) which can be configured and customised to provide the basis for Quality, Audit, CRM, Planning requirements. Often allowing a higher degree of customisation than an off the shelf software solution BMS was a perfect fit.
The system enabled BMW to run auditing, testing, and collection of assessments throughout the approved Bodyshop network. The customer can set tasks as workflows, which allows the student (body shop) to run through these as a process. The customer currently has 2 sites running (UK & Ireland).