Microsoft Dynamics 365 provides an integrated, data-driven customer relationship management (CRM) solution that will dramatically improve interactions with your customers.
You can manage and maintain customer relationships, track sales leads and marketing campaigns, control your sales pipeline, and access actionable data in near real time.
By streamlining administrative processes in your sales, marketing, and service operations you can focus on building and maintaining long-lasting customer relationships.
Advanced digital intelligence will help you to predict your customers’ needs. You will have the tools you need to achieve personalized interactions that will build trust and increase revenue.
Intelligent insights from your sales team, ecommerce transactions and business processes will allow you to prioritize interactions, collaborate more effectively, and become more productive.
No matter how your customers prefer to engage with you, your sales professionals will be ready to respond. They will be able to build and develop customer relationships based on their in-depth understanding of customer behaviour, trends, and potential value.
You can reduce training requirements because your teams are using familiar Microsoft interfaces like Office 365 and Teams. They can manage customer interactions how and where they need to.
Sales performance is improved with real-time analytics, historical data and predictive information.
You can work with the Williams Commerce team of Microsoft Dynamics 365 experts. Your CRM implementation will be in safe hands and your business will benefit from a single source of customer data.
You’ll have a powerful and easy to use CRM solution that integrates seamlessly with your ecommerce platform and Microsoft’s other cloud services such as Azure, Office 365 and Teams.
Our ecommerce platform connectors mean you can rapidly implement a modern CRM solution and benefit from digital intelligence for your business. You can anticipate your customer’s needs and deliver the personalized experiences that build relationships and revenue.
Let’s discuss your project.